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[Counselor] What do I do if I never received an email to verify my account?
[Counselor] What do I do if I never received an email to verify my account?

Please check your junk/spam folder or reach out to Going Merry support.

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Written by Eleanna Garcia
Updated over a month ago

Haven't received a verification email? We can help with that!

Look in your junk/spam folder. Please note that since you haven't verified your account, your account will not be created yet. If action isn't taken, the account will not be activated.

If you've found the link in your junk/spam folder:

Please click “Not spam” at the top of your email browser. This will move the email to your inbox so you can confirm your account.


If you're unable to find the link in your junk/spam folder:

Please reach out to support@goingmerry.com for assistance!

Once verified, you'll then be able to:

  1. Invite your students to create accounts

  2. View your students' FAFSA® progress and scholarship application activity

  3. Browse available scholarships and create custom scholarship lists

  4. Access email templates, lesson plans, guides, handouts, and much more in the resources tab

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