Go to Going Merry
All Collections
Counselors

Counselors

Help articles for counselors using our Counselor Portal to assist their students

Mary avatar Mary avatar E +1
25 articles in this collection
Written by Mary, Mary, Eleanna Garcia and 1 other

[Counselors] I’m a counselor, how does Going Merry help me?

Mary avatar
Written by Mary
Updated over a week ago

[Counselors] Can I update my school information without creating a new account?

Yes you can, depending on circumstance.
B
Written by Brianna Ciafre
Updated over a week ago

[Counselor] Can I change my account email address?

Mary avatar
Written by Mary
Updated over a week ago
Signing Up

[Counselors] How long does it take for my account to be activated?

Mary avatar
Written by Mary
Updated over a week ago

[Counselor] I can't find my school while signing up, how can I add it?

If you can't find your school, please learn how you can add it to our database
Mary avatar
Written by Mary
Updated over a week ago

[Counselor] Can I have two or more schools attached to my profile?

No, we currently do not have the capability to assign a counselor to multiple schools.
B
Written by Brianna Ciafre
Updated over a week ago

[Counselors] Are other counselors at our school able to sign up with Going Merry?

Other counselors at your school are welcome to sign up with Going Merry!
E
Written by Eleanna Garcia
Updated over a week ago

[Counselor] What do I do if I never received an email to verify my account?

Please check your junk/spam folder or reach out to Going Merry support.
B
Written by Brianna Ciafre
Updated over a week ago

[Counselor] Can counselors at international high schools outside of the US create counselor accounts?

Mary avatar
Written by Mary
Updated over a week ago
Getting Started

[Counselors] How do I display my scholarships on my website?

Add your scholarships table to your website.
Mary avatar
Written by Mary
Updated over a week ago

[Counselors] I'm missing students from my dashboard, how can I add them?

Counselors can't add students to their dashboard manually. Students will have to add the correct school, or organization, to their profile.
B
Written by Brianna Ciafre
Updated over a week ago

[Counselors] How do I invite my students?

Mary avatar
Written by Mary
Updated over a week ago

[Counselors] How are my students linked to my account?

Mary avatar
Written by Mary
Updated over a week ago

[Counselors] Why can't I see a student on my dashboard?

Student profiles must be filled out in order for them to link to your account.
E
Written by Eleanna Garcia
Updated over a week ago

[Counselors] Some of my students who set up accounts using my referral link are not showing up on my student dashboard. How can I fix this?

Mary avatar
Written by Mary
Updated over a week ago

[Counselors] How do I track what scholarships my students have applied to?

Mary avatar
Written by Mary
Updated over a week ago

[Counselors] Where can I download flyers to give out to students or parents?

Mary avatar
Written by Mary
Updated over a week ago

[Counselors] How do I remove students from my counselor account?

Quickly remove students from your dashboard with our "hide" feature.
E
Written by Eleanna Garcia
Updated over a week ago
Uploading Transcripts and Recommendation Letters

[Counselors] How do I upload my students’ transcripts or recommendation letters?

Mary avatar
Written by Mary
Updated over a week ago

[Counselors] Can I delete the transcript or recommendation letter I uploaded to a student's account?

While only a student can remove documents from their profile, you are able to replace them!
B
Written by Brianna Ciafre
Updated over a week ago

[Counselors] When should I upload letters of recommendation and transcripts?

Mary avatar
Written by Mary
Updated over a week ago

[Counselors] Are recommendation letters confidential?

Mary avatar
Written by Mary
Updated over a week ago

[Counselors] My student dashboard shows that I have missing letters of recommendation and transcripts for all students. What does that mean?

Mary avatar
Written by Mary
Updated over a week ago
Student Scholarship Information

[Counselors] Will I be notified if my students win a scholarship?

You will receive an email that your students won, if the scholarship provider notifies Going Merry who the winners are.
E
Written by Eleanna Garcia
Updated over a week ago
FAFSA®

[Counselors] Does Going Merry help counselors with the FAFSA® process?

Yes! Our FAFSA® Made Easier tool helps students complete their FAFSA® and provides support for counselors along the way- all for free!
E
Written by Eleanna Garcia
Updated over a week ago