Counselors

Help articles for counselors using our Counselor Portal to assist their students

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24 articles in this collection
Written by Mary, Mary, Eleanna Garcia and 1 other

[Counselors] I’m a counselor, how does Going Merry help me?

Written by Mary
Updated over a week ago

[Counselors] Can I update my school information without creating a new account?

Yes you can, depending on circumstance.

Written by Brianna Ciafre
Updated over a week ago

[Counselor] Can I change my account email address?

Written by Mary
Updated over a week ago

Signing Up

[Counselors] How long does it take for my account to be activated?

Written by Mary
Updated over a week ago

[Counselor] I can't find my school while signing up, how can I add it?

If you can't find your school, please learn how you can add it to our database

Written by Mary
Updated over a week ago

[Counselor] Can I have two or more schools attached to my profile?

No, we currently do not have the capability to assign a counselor to multiple schools.

Written by Brianna Ciafre
Updated this week

[Counselors] Are other counselors at our school able to sign up with Going Merry?

Other counselors at your school are welcome to sign up with Going Merry!

Written by Eleanna Garcia
Updated this week

[Counselor] What do I do if I never received an email to verify my account?

Please check your junk/spam folder or reach out to Going Merry support.

Written by Brianna Ciafre
Updated over a week ago

[Counselor] Can counselors at international high schools outside of the US create counselor accounts?

Written by Mary
Updated over a week ago

Getting Started

[Counselors] How do I display my scholarships on my website?

Add your scholarships table to your website.

Written by Mary
Updated over a week ago

[Counselors] I'm missing students from my dashboard, how can I add them?

Counselors can't add students to their dashboard manually. Students will have to add the correct school, or organization, to their profile.

Written by Brianna Ciafre
Updated over a week ago

[Counselors] How do I invite my students?

Written by Mary
Updated over a week ago

[Counselors] How are my students linked to my account?

Written by Mary
Updated over a week ago

[Counselors] Why can't I see a student on my dashboard?

Student profiles must be filled out in order for them to link to your account.

Written by Eleanna Garcia
Updated this week

[Counselors] Some of my students who set up accounts using my referral link are not showing up on my student dashboard. How can I fix this?

Written by Mary
Updated over a week ago

[Counselors] How do I track what scholarships my students have applied to?

Written by Mary
Updated over a week ago

[Counselors] Where can I download flyers to give out to students or parents?

Written by Mary
Updated over a week ago

[Counselors] How do I remove students from my counselor account?

Quickly remove students from your dashboard with our "hide" feature.

Written by Eleanna Garcia
Updated over a week ago

Uploading Transcripts and Recommendation Letters

[Counselors] How do I upload my students’ transcripts or recommendation letters?

Written by Mary
Updated over a week ago

[Counselors] Can I delete the transcript or recommendation letter I uploaded to a student's account?

While only a student can remove documents from their profile, you are able to replace them!

Written by Brianna Ciafre
Updated over a week ago

[Counselors] When should I upload letters of recommendation and transcripts?

Written by Mary
Updated over a week ago

[Counselors] Are recommendation letters confidential?

Written by Mary
Updated over a week ago

[Counselors] My student dashboard shows that I have missing letters of recommendation and transcripts for all students. What does that mean?

Written by Mary
Updated over a week ago

Student Scholarship Information

[Counselors] Will I be notified if my students win a scholarship?

You will receive an email that your students won, if the scholarship provider notifies Going Merry who the winners are.

Written by Eleanna Garcia
Updated over a week ago